At CMA Primary Care & MedSpa, we welcome every patient, and their primary care need is our top priority. If you are coming here for the first time, here are some guidelines you should follow to make your visit go as smooth as possible:
The Patient Portal of CMA Primary Care & MedSpa (MyCare) is an online service that provides our valued patients safe and secure access and communication to the CMA Primary health care office. Our portal offers various features like 24/7 communication access to our office as well as health care information.
Our Patient Portal of CMA Primary Care & MedSpa (MyCare) allows you to:
Our patients at CMA Primary Care & MedSpa can easily and conveniently access, download and fill put patient forms through our online portal. Please make sure to fill out these forms and bring a print copy to your appointment.
Our patient forms include:
For your convenience, we participate in many managed care programs. Check with us to make sure we participate with your plan. Because plans vary greatly in levels of benefits and hospital participation, please familiarize yourself with your insurance plan and its restrictions. (We make every effort to guide you in the right direction, but ultimately it is your responsibility to stay within the guidelines of your plan.)
Did you know that you can actually finance your cosmetic and other beauty procedures, and make monthly payments rather than paying in full? At CMA Primary Care & MedSpa We work with CareCredit’s financing to help patients develop a payment plan that suits their needs. You will be surprised to find some of the lowest pricing across the country for our cosmetic service menu. That, along with decades of experience with lasers, fillers and our many other services, enables you to feel comfortable making a safe and affordable investment into yourself.
When we make an appointment for you, we reserve a certain amount of time to provide you with the highest quality care based on your needs and type of appointment required. Should you need to cancel or reschedule an appointment, please contact our office at CMA Primary Care & MedSpa as soon as possible, and no later than 24 hours before your scheduled appointment. This will enable another patient who is waiting for an appointment to be scheduled in that appointment slot.
Please call for sick visit appointments as soon as possible after 8:00 am. If you know, you would like to get checked up, calling prior to reaching CMA Primary Care & MedSpa will give you more options for appointment times. We try our best to see all our sick patients on the same day.
Late Arrival Policy
Dr. Tallapureddy and staff aim to make your visit a pleasurable one. In our efforts to minimize every patient’s wait time, we have implemented a late arrival policy at CMA Primary Care & MedSpa. If a patient is more than 15 minutes late for an appointment, the appointment may need to be rescheduled. This is to ensure that the patients who arrive on time do not wait longer than necessary. We will make every attempt to work in late appointments as the schedule allows.
Prescription Refill Policy
Prescription refills may take up to 24 hours to approve and may take longer if your insurance company needs prior authorization. Please request your prescription before 4 pm, or else they will be deemed next day requests. Weekends and holidays can also delay requests. Staff at CMA Primary Care & MedSpa makes sure to avoid any inconveniences caused by any delay.
Chronic Pain Management Policy
PCP of CMA Primary Care & MedSpa will perform a biopsychosocial pain assessment, will check your history of prior pain and substance use, and will prescribe therapeutic modalities.
Please familiarize yourself with CMA Primary Care’s financial policies:
Before collection of personal or medical information, we will inform you of the purpose of its collection. We will collect the information only through lawful means and will protect the information against loss, theft, unauthorized access, modification, copying, and disclosure.
Dr. Tallapureddy does not admit patients to hospitals or make hospital rounds. We recommend that you have an ongoing relationship with a general practitioner outside of CMA Primary Care & MedSpa who is available for emergencies, urgent care, and hospital admission.
On Call Coverage / Emergency
A health care provider is on call 24 hours a day. Dial the main number to connect with the answering service. Calls should only be for urgent medical concerns after business hours. If you have a life-threatening emergency at any time, please call 911.
Note: Calls are not checked between 5 pm, and 8 am.
Request for Medical Records
To request a copy of your medical record, you will need to sign a release of information and indicate the specific information you are requesting. Payment is due at the time of request: $20 for 1-50 pages, $40 for 51-100 pages, and $60 for 101-150. The turnaround time is a maximum of 30 days. We will contact you when the records are ready to pick up. You can request a copy of your medical records without any charges at CMA Primary Care & MedSpa.
Billing and Insurance Information
Tallapureddy and staff at CMA Primary Care & MedSpa strive to serve our patients efficiently and effectively. For us to achieve our goals, we ask that each one of our patients do their part in cooperating and respecting our policies regarding insurance and payment. Full payment for co-pays, deductibles, and non-covered services are expected at the time of service. We accept cash, checks, and all major credit cards.